Cancellations within 48 hours of booking receive a full refund minus a $99 administrative fees and mailed materials.
Minder may require pre-evaluation steps (including insurance information, forms, and/or required payment) by a deadline communicated by Minder. If these steps are not completed by the deadline, the appointment may be rescheduled or canceled. Any refunds, retained fees, or rescheduling charges will be handled under this policy based on the timing of the change, as if canceled or rescheduled at that time. Cancellations made more than 10 days before the appointment are eligible for a 50% refund (minus $99), while cancellations within 10 days are non-refundable. Rescheduling more than 10 days in advance is free; no-shows or rescheduling within 10 days incur a $199 fee. For details, see our cancellation policy.
Read the policy here