Neuropsychology is a speciality of psychology focusing on brain-behavior relationships. Clinical neuropsychology is generally focused on the assessment and treatment of individuals that may have brain disorders and conditions that can affect cognition (e.g., Alzheimer's disease, stroke, traumatic brain injury). Cognition refers to thinking skills, like memory, attention, and executive functioning.A neuropsychological evaluation is a formal evaluation of cognitive abilities. It involves an interview with a clinical neuropsychologist and administration of various paper and pencil tests to test skills such as memory, attention, and executive functioning.

By purchasing our concierge membership, you gain access to providers who can offer appointments in the next 1-2 weeks, rather than waiting 9-12 months (average wait-time nationally). We also offer personalized care that is not typically covered by insurance (e.g., brain health tracking, 6-month check in).

Minder sees patients who are billing through their insurance and also those paying out-of-pocket for their services. For those who are paying out-of-pocket, Minder developed the dual phase cognitive evaluation process to reduce costs for patients. Rather than completing 4-6 hours of cognitive testing from the start, patients can save time and money by completing the evaluation in phases. At Minder, all patients paying out-of-pocket (not using insurance) complete a 2-hour cognitive evaluation (Phase 1) and only the minority of patients who could benefit from more testing are asked to complete Phase 2. For patients who are billing their insurance company, we typically complete the full evaluation rather than breaking the appointment into phases. Click on the link below to watch videos about the dual-phase process.

https://www.mindermemory.com/video-gallery

Appointments are completed online through Zoom and will last approximately 3-4 hours. First, you will complete a clinical interview with one of our expert neuropsychologists, to better understand your history, symptoms, and concerns. Next, you will complete tests that measure a range of cognitive functions, including memory, language, and attention. These tests are non-invasive and will be completed live through Zoom using oral and written questions, paper and pencil tests, and other standardized procedures. Feedback will be provided by the neuropsychologist and will include a discussion of results, diagnoses, and recommendations. Patients will also be provided with a written report.

All fees are refundable within 24 hours of purchase.

After you book your appointment, you will be sent a brief set of instructions for preparing for the neuropsychological evaluation. We will also send you a packet of testing materials by mail, including a tripod for your phone/tablet and a paper-based tests. Regarding other technical preparations, we have created a document and a video to help you get your electronic devices ready for the online appointment. We can also call you before your appointment for a "Tech Check" to make sure everything is ready to go.

If we are in-network with your insurance plan then the only fees that need to be paid up front would be the concierge membership fee and any copay/coinsurance or deductible that your insurance plan requires us to collect.

If you are paying out-of-pocket, fees for the Phase 1 cognitive evaluation range between $1080 and $2400 and are due at the time of booking. Most people will only need to complete phase 1 testing, so they can save 40-60% by approaching the evaluation in phases. For those who are recommended for Phase 2 testing, an additional $900-$1800 will be due upon scheduling the additional testing. Fees for other services, including cognitive treatment groups and annual repeat cognitive testing are also due at the time of booking. To discuss low income discounts, including payment plans, give us a call at 855-264-6337. Keep in mind that if you have a PPO insurance plan, most of these costs can be submitted to your insurance plan for reimbursement.

Yes, Minder is now in-network with most major insurance companies including Medicare, United, Anthem, Blue Cross Blue Shield, and Aetna.  However, if it is determined that we are NOT in-network with your particular plan, we have additional options avaliable to lower your out-of-pocket costs: 
-For those with Medicare/Medicaid/Supplemental insurance that is considered out-of-network, Minder offers up to 40% off the cost of the evaluation. Call us now to find out what discount your qualify for and to discuss payment plan options!

If you have a PPO insurance plan that is considered out-of-network with Minder, you would need to pay these costs out-of-pocket. However, most of these costs are likely eligible for reimbursement (typically 50-80%). Your insurance company should be able to tell you how many hours of each CPT code you can expect reimbursement and at what rate. After completing the evaluation, patients will be provided with a SuperBill that includes all of the appropriate CPT codes that were used. Below are the codes you can use to inquire about your out-of-network insurance coverage. Please note that if we are out-of-network, we will not be able to communicate with your insurance provider.
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Phase 1 Evaluation Codes (needed for all patients):
96116 – Neurobehavioral status exam by QHP (1 hour)
96121 – Each additional 30 minutes (1 hour)
96136 –Psychological/neuropsychological test administration/scoring by QHP (30 min)
96137 –Each additional 30 minutes (30 min)
96132 –Neuropsychological Testing Evaluation Services by QHP (1 hour)
96133 –Each additional hour (1 hour)
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Phase 2 Evaluation Codes (*needed for minority of patients):
96138 –Psychological/neuropsychological test administration/scoring by tech (30 min)
96139 –Each additional 30 minutes (4-5 hours)
96132 –Neuropsychological Testing Evaluation Services (1 hour)
96133 –Each additional hour (3-4 hours)

*All patients will utilize Phase 1 evaluation codes. Only a minority of patients may be recommended for additional Phase 2 testing. For those who complete both, Phase 1 and Phase 2 testing will be reflected on one SuperBill.

Typically, patients can expect to pay out-of-network costs for a neuropsychological evaluation, even when using insurance. For example, even patients who have in-network insurance plans will still pay a concierge fee and may also have to pay copay/coinsurance or a deductible. For those paying fully out-of-pocket, it should be noted that Minder's dual-phase process was developed to increase out-of-network reimbursement rates and reduce overall costs for patients.  

All fees are refundable within 24 hours of purchase, minus 10% for credit card processing fees and mailing costs. All appointments can be rescheduled at no additional cost if done at least 72 hours in advance. If you reschedule with less than 72 hours notice, you will be charged a $199 rescheduling fee.

Close friends or family members can be present during the first part of the appointment (interview portion). In fact, the neuropsychologist will likely have questions for your loved one, such as asking whether they have noticed any changes in your thinking or behavior. However, once cognitive testing begins, friends and family are typically asked to leave.

We created Minder to increase accessibility of neuropsychological services and expertise to patients. We are best able to accomplish this by providing our services online. Our online portal allows patients to access our team of experts from the comfort of their own home instead of having to travel long distances. Providing services virtually also allows us to offer services at lower rates. With that said, there are some circumstances where an in-person testing appointment is possible.

Yes, but you do NOT need to be a technology wiz to use Minder's services. For cognitive evaluation appointments, you will need a computer or tablet with a screen that is at least 10 inches wide. This is the screen that you will see your neuropsychologist on. Minder will mail you a tripod that will hold a second device, ideally your smartphone. However, this second device could also be a computer or tablet of any size. This second device will be used to view the papers you will be writing on.  Setting up your devices should only take a few minutes of your time. We  email you simple written instructions and a short video showing you how set up these two devices and how to access Zoom. If needed, Minder will call you before your appointment to help you with any technical issues. For treatment appointments and feedback sessions, you only need one device (e.g., phone, tablet, computer), though we recommend using a screen at least 10 inches wide.

A neuropsych, or cognitive evaluation, can be useful in many ways including: 1) Documenting your cognitive strengths and weaknesses; 2) Determining whether you  may have a cognitive disorder, taking into consideration factors such as age, sex, education, mood, sleep, pain, etc.; 3) Determining etiology, or what is causing the cognitive disorder. For example, determining whether cognitive or behavioral changes are likely related to Alzheimer's disease, Dementia with Lewy Bodies, or another brain disease; 4) Providing a baseline against which subsequent evaluations can be compared. Thereby we can determine whether your functioning has declined because of a disease process or document whether your functioning has improved as a result of treatment (e.g. medications, cognitive training); 5) Determining whether you might benefit from certain cognitive or behavioral treatments or pharmacotherapy.

Typically the first hour of the evaluation is a clinical interview with an expert clinical neuropsychologist. The testing portion of the appointment will typically be done by a psychometrist. A psychometrist is a specially trained technician with advanced training on how to administer cognitive tests. The clinical neuropsychologist will then interpret the results and then meet with you again for a feedback appointment to go over the results and diagnoses. You will also be sent a written report.

After scheduling your appointment, you will be asked to complete an online intake questionnaire and provided with a link to upload relevant medical documents, such as results from any brain imaging (e.g., MRI, CT) or prior neuropsychological testing, if available.

The main reason to get a neuropsych evaluation is concern related to your thinking skills, or cognition. If you, your doctor, or those close to you have noticed changes to your thinking or behavior, a cognitive evaluation may be helpful.
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We do not recommend cognitive evaluations for individuals who are already dependent on others for basic activities of daily living  (e.g,. showing, bathing, feeding, toileting) due to a well-documented cognitive disorder (e.g., late stage Alzheimer's disease). These patients, who we already know have a cognitive disorder, would likely perform so poorly on our cognitive tests that their scores would not be informative. However, testing may be helpful for those who are dependent on others for daily living but have not been diagnosed with a cognitive disorder yet. We don't recommend cognitive evaluations for those who are currently abusing alcohol or drugs or those with untreated severe psychiatric conditions (e.g., schizophrenia, bipolar).

Most patients will receive results within 7-10 working days from their appointment. However, in some cases you may be able to receive results on the day of testing. Results are given in a feedback session with your neuropsychologist via Zoom or phone. This appointment is focused on explaining the results of testing, going over the diagnoses made (if any), and offering recommendations for treatment. Some of the recommendations may include services available through Minder whereas others will be for services available in the community. It will be your choice whether you follow the recommendations made.  

We will send you the written report via email and it will be password protected. You can save your written report for your own record and/or send it to your medical providers or anyone else you want to have it. We will NOT send your report to anyone else, unless you ask us to.

A psychological evaluation is a formal assessment of a person’s emotional, behavioral, and psychological functioning. It includes a clinical interview with a licensed psychologist and the use of standardized questionnaires and assessment tools that measure areas such as mood, anxiety, personality traits, coping styles, and behavioral patterns.

The goal of a psychological evaluation is to clarify mental health diagnoses and understand how emotional or behavioral symptoms may be impacting daily functioning. Psychological evaluations are commonly used to assess conditions such as anxiety disorders, depression, mood disorders, trauma-related conditions, and other behavioral or emotional concerns, and to help guide appropriate treatment or support recommendations

On the 3-minute assessment, you either reported you were: uninsured or you reported having an insurance provider that we are NOT in-network with currently. However, sometimes patients accidentally enter the wrong information and we may actually be in-network. We are typically in-network with the following insurance providers: Anthem, Blue Cross Blue Shield, United, UMR, Aetna, & Medicare. However, sometimes we are in-network with an insurance provider (e.g., United Healthcare) but out-of-network with a specific patient's plan. If you think you should be considered in-network, please call us at 855-264-6337.

For those who are uninsured, prefer to not go through insurance, or those who have a plan that Minder is out-of-network with, you would be required to pay for the costs out-of-pocket. The great news is that Minder's costs are 40-60% lower than what you would typically find in the community AND we can get you scheduled in 7 days, rather than having to wait 9-12 months, which is the typical wait time across the nation.

Appointments are completed online through Zoom and typically last 2–3 hours (total time may vary). First, you will complete a clinical interview with one of our licensed psychologists to better understand your history, current concerns, and symptoms. Next, you will complete standardized questionnaires and assessment measures that evaluate areas such as mood, anxiety, trauma-related symptoms, personality traits, coping styles, and behavioral patterns. These measures are non-invasive and are completed online, either live during your visit or through secure forms before or after the appointment. Your psychologist will also provide feedback, including a discussion of results, any diagnoses, and treatment recommendations. You will also receive a written report summarizing the findings and next steps.

Cancellations within 48 hours of booking receive a full refund minus a $99 administrative fees and mailed materials. Minder may require pre-evaluation steps (including insurance information, forms, and/or required payment) by a deadline communicated by Minder. If these steps are not completed by the deadline, the appointment may be rescheduled or canceled. Any refunds, retained fees, or rescheduling charges will be handled under this policy based on the timing of the change, as if canceled or rescheduled at that time. Cancellations made more than 10 days before the appointment are eligible for a 50% refund (minus $99), while cancellations within 10 days are non-refundable. Rescheduling more than 10 days in advance is free; no-shows or rescheduling within 10 days incur a $199 fee. For details, see our cancellation policy. Read the policy here

After you book your appointment, you will be sent a brief set of instructions for preparing for the psychological evaluation.. We will also call you a few days before your appointment for a "Tech Check" to make sure everything is ready to go.

All out-of-pocket fees are due at the time of booking. However, we have payment plan options for those who need them.

As part of our commitment to increasing access to high-quality psychological evaluations, we primarily deliver services via telehealth. In select regions, in-home testing and appointments at partner clinical sites are also available by appointment. We are actively developing additional in-person options to meet the needs of more patients nationwide.

For psychological evaluation appointments, you will need a computer or tablet with a screen that is at least 10 inches wide. Minder will also call you before your appointment to help you with any technical issues.

A psychological evaluation can be useful in many ways. It helps document an individual’s emotional and behavioral functioning, including patterns related to mood, anxiety, behavior, personality characteristics, and coping strategies. A psychological evaluation is used to determine whether a mental health disorder is present, taking into consideration relevant factors such as age, psychosocial stressors, medical history, sleep, and overall functioning. It can also help clarify the etiology, or underlying causes, of emotional or behavioral symptoms, such as whether concerns are most consistent with anxiety disorders, depressive disorders, trauma-related conditions, or other psychological conditions. In addition, a psychological evaluation provides a baseline against which future evaluations can be compared, allowing clinicians to assess symptom stability, progression, or improvement over time, including changes related to treatment or life circumstances. Finally, the results of a psychological evaluation help inform appropriate treatment and support recommendations, which may include psychotherapy, pharmacologic consultation, behavioral interventions, or other mental health services.

Typically the first hour of the evaluation is a clinical interview with an expert clinical psychologist. The testing portion of the appointment will typically be done by a psychometrist. A psychometrist is a specially trained technician with advanced training on how to administer psychological tests. The clinical psychologist will then interpret the results and then meet with you again for a feedback appointment to go over the results and diagnoses. You will also be sent a written report.

Most patients will receive results within 7-10 working days from their appointment. Results are given in a feedback session with your psychologist via Zoom or phone. This appointment is focused on explaining the results of testing, going over the diagnoses made (if any), and offering recommendations for treatment. We will also send you the written report via email. You can save your written report for your own records and/or send it to your medical providers or anyone else you want to have it. We will NOT send your report to anyone (aside from a referring provider), unless you ask us to.

The main reason to seek a psychological evaluation is concern about emotional, behavioral, or mental health functioning. If you, your doctor, or those close to you have noticed changes in mood, behavior, emotional regulation, attention, or coping that are affecting daily life, a psychological evaluation may be helpful.

Psychological evaluations can clarify conditions such as anxiety, depression, mood disorders, trauma-related concerns, and other emotional or behavioral difficulties—especially when symptoms are impacting work, school, relationships, or overall functioning and diagnostic clarity is needed to guide treatment.

A psychological evaluation is not typically the best fit when the primary concern is thinking or memory changes related to a known or suspected neurological condition; in those cases, a neuropsychological evaluation is usually more appropriate. When concerns involve both emotional and cognitive symptoms, a neuropsychological evaluation may be recommended to better understand how these factors interact.