You were referred by one of our trusted partners for a neuropsychological evaluation with Minder Memory.

A neuropsychological evaluation is a formal evaluation of cognitive abilities. It involves an interview with a clinical neuropsychologist and administration of various paper and pencil tests to test skills such as memory, attention, and executive functioning. The goal is to determine if a patient has a cognitive disorder, and if so, what is causing it (e.g., autism, Alzheimer's, stroke, TBI, ADHD, etc). Results are used to guide treatment planning and support recommendations.

A psychological evaluation is a structured assessment of a person’s emotional, behavioral, and psychological functioning. It typically includes a clinical interview with a licensed psychologist and standardized questionnaires or other assessment tools that measure areas such as mood, anxiety, personality traits, coping, and behavioral patterns. The purpose is to clarify diagnoses, identify contributing factors, and understand how symptoms may be affecting daily life. Results are used to guide treatment planning and support recommendations.

For those who are paying out-of-pocket, Minder developed the dual phase cognitive evaluation process to reduce costs for patients who need a neuropsych evaluation. Rather than completing 4-6 hours of cognitive testing from the start, patients can save time and money by completing the evaluation in phases. At Minder, all patients paying out-of-pocket (not using insurance) complete a 2-3 hour cognitive evaluation (Phase 1) and only the minority of patients who could benefit from more testing are asked to complete Phase 2.

Appointments are completed online through Zoom and will last approximately 3-5 hours. First, you will complete a clinical interview with one of our expert neuropsychologists, to better understand your history, symptoms, and concerns. Next, you will complete tests that measure a range of cognitive functions, including memory, language, and attention. These tests are non-invasive and will be completed live through Zoom using oral and written questions, paper and pencil tests, and other standardized procedures. Feedback will be provided by the neuropsychologist and will include a discussion of results, diagnoses, and recommendations. Patients will also be provided with a written report.

Appointments are completed online through Zoom and typically last approximately 2–3 hours (total time may vary). First, you will complete a clinical interview with one of our licensed psychologists to better understand your history, symptoms, and concerns. Next, you will complete standardized questionnaires and assessment measures that evaluate areas such as mood, anxiety, trauma-related symptoms, personality traits, coping styles, and behavioral patterns. These measures are non-invasive and are completed online, either live during the appointment or through secure forms before or after your visit. Your psychologist will also provide feedback, including a discussion of results, any diagnoses, and personalized recommendations. You will also receive a written report summarizing the findings and recommended next steps.

After you book your appointment, you will be sent a brief set of instructions for preparing for the evaluation. For neuropsychological evaluations, we will also send you a packet of testing materials by mail, including a tripod for your phone/tablet and paper-based tests. We will also call you a few days before your appointment for a "Tech Check" to make sure everything is ready to go.

On the 3-minute assessment, you either reported you were: uninsured or you reported having an insurance provider that we are NOT in-network with currently. However, sometimes patients accidentally enter the wrong information and we may actually be in-network. We are typically in-network with the following insurance providers: Anthem, Blue Cross Blue Shield, United, UMR, Aetna, Medi-CAL (California medicaid), & Medicare. However, sometimes we are in-network with an insurance provider (e.g., United Healthcare) but out-of-network with a specific patient's plan. If you think you should be considered in-network, please call us at 855-264-6337.

For those paying out-of-pocket, it should be noted that Minder's dual-phase process was developed to increase out-of-network reimbursement rates and reduce overall costs for patients. On average, our costs are 40-60% cheaper than the national average.

Yes, Minder is in-network with most major insurance companies including Medicare, United, Anthem, Blue Cross Blue Shield, and Aetna. Based on your responses to the 3-minute assessment, we appear to be in-network with your insurance provider. After booking, we will contact you to get more detailed information so we can confirm we are in-network with your specific insurance plan!

Cancellations within 48 hours of booking receive a full refund minus a $99 administrative fees and mailed materials. Minder may require pre-evaluation steps (including insurance information, forms, and/or required payment) by a deadline communicated by Minder. If these steps are not completed by the deadline, the appointment may be rescheduled or canceled. Any refunds, retained fees, or rescheduling charges will be handled under this policy based on the timing of the change, as if canceled or rescheduled at that time. Cancellations made more than 10 days before the appointment are eligible for a 50% refund (minus $99), while cancellations within 10 days are non-refundable. Rescheduling more than 10 days in advance is free; no-shows or rescheduling within 10 days incur a $199 fee. For details, see our cancellation policy. Read the policy here

Close friends or family members can be present during the first part of the appointment (interview portion). In fact, the provider may have questions for your loved one, such as asking whether they have noticed any changes in your thinking, mood, or behavior. However, once testing begins, friends and family are typically asked to leave.

As part of our commitment to increasing access to high-quality evaluations, we primarily deliver services via telehealth. In select regions, in-home testing and appointments at partner clinical sites are also available by appointment. We are actively developing additional in-person options to meet the needs of more patients nationwide.

Yes, but you do NOT need to be a technology wiz to use Minder's services. For neuropsychological evaluation appointments, you will need a computer or tablet with a screen that is at least 10 inches wide. This is the screen that you will see your neuropsychologist on. Minder will mail you a tripod that will hold a second device, ideally your smartphone. However, this second device could also be a computer or tablet of any size. This second device will be used to view the papers you will be writing on. Setting up your devices should only take a few minutes of your time. We email you simple written instructions and a short video showing you how to set up these two devices and how to access Zoom. If needed, Minder will call you before your appointment to help you with any technical issues. For psychological evaluations and feedback sessions, you only need one device (e.g., phone, tablet, computer) with a screen at least 10 inches wide.

A neuropsychological evaluation, can be useful in many ways including: 1) Documenting your cognitive strengths and weaknesses; 2) Determining whether you may have a cognitive disorder, taking into consideration factors such as age, sex, education, mood, sleep, pain, etc.; 3) Determining etiology, or what is causing the cognitive disorder. For example, determining whether cognitive or behavioral impairments are likely related to Alzheimer's disease, Autism, ADHD, Stroke, TBI, or another brain disease; 4) Providing a baseline against which subsequent evaluations can be compared. Thereby we can determine whether your functioning has declined because of a disease process or document whether your functioning has improved as a result of treatment (e.g. medications, cognitive training); 5) Determining whether you might benefit from certain cognitive or behavioral treatments, pharmacotherapy, or surgical interventions.

A psychological evaluation can be useful in many ways. It helps document an individual’s emotional and behavioral functioning, including patterns related to mood, anxiety, behavior, personality characteristics, and coping strategies. A psychological evaluation is used to determine whether a mental health disorder is present, taking into consideration relevant factors such as age, psychosocial stressors, medical history, sleep, and overall functioning. It can also help clarify the etiology, or underlying causes, of emotional or behavioral symptoms, such as whether concerns are most consistent with anxiety disorders, depressive disorders, trauma-related conditions, or other psychological conditions. In addition, a psychological evaluation provides a baseline against which future evaluations can be compared, allowing clinicians to assess symptom stability, progression, or improvement over time, including changes related to treatment or life circumstances. Finally, the results of a psychological evaluation help inform appropriate treatment and support recommendations, which may include psychotherapy, pharmacologic consultation, behavioral interventions, or other mental health services.

Typically the first hour of the evaluation is a clinical interview with an expert clinical neuropsychologist or psychologist. The testing portion of the appointment will typically be done by a psychometrist. A psychometrist is a specially trained technician with advanced training on how to administer cognitive or psychological tests. The provider will then interpret the results and then meet with you again for a feedback appointment to go over the results and diagnoses. You will also be sent a written report.

You will be asked to complete an online intake questionnaire and provided with a link to upload relevant medical documents, such as results from any brain imaging (e.g., MRI, CT) or prior neuropsychological testing, if available. We may also need you to complete self-report forms on additional symptoms and/or a release of information (ROI) form, depending on the circumstances of your case.

You will be asked to complete an online intake questionnaire and provided with a link to upload relevant medical documents, such as results from any brain imaging (e.g., MRI, CT) or prior neuropsychological tA neuropsychological (cognitive) evaluation is typically best when the main concern is changes in thinking—such as memory, attention, language, processing speed, or problem-solving. A psychological evaluation is typically best when the primary concerns are emotional, behavioral, or mental health symptoms—such as anxiety, depression, trauma-related symptoms, or mood instability. Not sure which fits? Take Minder’s 3-minute assessment. It reviews your concerns and recommends the most appropriate evaluation based on your responses.esting, if available. We may also need you to complete self-report forms on additional symptoms and/or a release of information (ROI) form, depending on the circumstances of your case.

Most patients will receive results within 7-10 working days from their appointment. Results are given in a feedback session with your provider via Zoom or phone. This appointment is focused on explaining the results of testing, going over the diagnoses made (if any), and offering recommendations for treatment. We will also send you the written report via email. You can save your written report for your own records and/or send it to your medical providers or anyone else you want to have it. We will NOT send your report to anyone (aside from a referring provider), unless you ask us to.